FAQ

What exactly is VetMart.com?

VetMart.com is a proprietary, web-based, confidential system that brings Vet Clinics and drug wholesalers together in an open, competitive marketplace for prescription drugs.

Do I have to register to use VetMart.com?

Yes, private entities (B2B) must create their own secure and confidential account. Click on "Register" to begin. Then proceed to set up an account. click on "Register" and complete the registration process. We require you to provide some contact information and review and agree to all boxes indicated . Thereafter, each time you go back to VetMart.com, enter your user ID and a password and click "Sign In."

Can other users access my information?

Without your permission, no one else can access your VetMart.com information. That's the reason VetMart requires a unique user ID and password for each member. Your information is confidential and secure.

What if I forget my user name and/or password?

If you forget your password, proceed to the VetMart.com "Login" page. There you will see a link for "Lost Password". Simply click on the link and follow the instructions on the screen. If you forgot your User ID, please send an email to Info@VetMart.com requesting assistance.

What is your Privacy Policy?

When you register on VetMart.com, our privacy policy is shown. Review it, click on "Accept" and proceed to complete your registration. You can access our privacy policy at any time. Go to www.VetMart.com scroll to the bottom of the page and click on the link "Privacy Policy."

(Vet Clinic to Vet Clinic) Why do Rx drugs prices vary?

VetMart.com is not the Seller; you are buying/selling overstocked Rx drug(s) from other licensed pharmacies. Individual sellers decide the sale price(s). Factors such as expiration date, in stock availability, and package condition may determine pricing. VetMart marketplace permits you to see all available Rx drug(s) at once, putting you in control and easily finding the Rx drug(s) you want, in the quantity you need, at the best reduced price.

(Vet Clinic to Vet Clinic) Are purchases made on VetMart.com considered wholesale transactions?

Purchases made on VetMart.com by authorized suppliers are produced for a specific patient need or classified as a public health emergency according to the Drug Supply Chain Security Act, and not classified as a wholesale transaction for stock replenishment. Any indication to VAWD (Verified Accredited Wholesale Distributor) by a third party is not considered a wholesale transaction.

(Vet Clinic to Vet Clinic) What are my payment options for buying/selling prescription drugs on VetMart.com?

Fees: (Clinic-Clinic) Buyer will choose FedEx shipping option and accept the charges upon confirmation from the Seller (Including FedEx fees and administrative fee $0.50 per order). As soon as the Seller confirms your order, you will receive an email from VetMart.com or you can view it under “manage order” (Buy Orders/Sell Orders). Sellers will be charged 10% processing fee and $2.50 per transaction handling fee to their ACH account on file. Once you receive your order, immediately confirm your order was received on VetMart.com. All shipped orders will be marked by VetMart.com as “received” after the 2nd business day of delivery confirmation by FedEx tracking if not done so by the Buyer, and funds will be transferred to the seller. VetMart.com does not require a minimum number of prescription drugs to be listed by the Seller. There will be a charge of $0.50 for initial ACH account set up and anytime modified.

Vet Clinic Orders from Wholesalers?

Once Orders Approved by the wholesaler your bank account on file will be by debit for the charges for that order. Vet clinics will not be receiving invoice from wholesaler and should not pay the wholesaler for any orders placed on VetMart.com since all charges go through Rxeed( DBA VetMart,com) and Rxeed will pay the wholesaler for those orders accordingly as agreed.